I liked DSHS Director Robin Arnold-Williams as a person. She came personally to my office when I had questions about how CPS treats relatives regarding placement issues. She always responded to my inquiries. (There weren't many. I catch on fast.) And, she was pleasant. But, as PRR correctly predicted...she was soon to be gone.
It is time for someone else to try to get control over an agency fraught with problems. Arnold-Williams came to WA four years ago to make changes. But, that is impossible unless you change the culture of DSHS. She did not do that.
There is still no accountability at DSHS. The mistake was in keeping the same core high-ups. We need new people...who want accountability...not the same old retreads who want to continue to hide from accountability and wield power just for the sake of it.
Arnold-Williams will take on the job of Director of Governor Gregoire's Executive Policy Office. I hope it will be the new policy to split DSHS into smaller parts for manageability. I hope there will be citizen over-sight for accountability. I hope the public will have input in helping the new directors. I hope there is a legislative over-sight committee because, sadly, there has not been enough of that.
Taxpayers should have more direct say in what this $2 billion dollar a biennium agency does with the directives the legislature gives it. DSHS needs to ask users, "How Am I Doing?"
Change is only good if it makes things better.